In a world of gadgets, appliances and an array of consumer products, it is a reasonable expectation that these items are safe for use. However, there are instances when products fail to meet safety standards, leading to unfortunate accidents or injuries.
If you get hurt due to a defective product in California, knowing how to respond can protect your rights and potentially provide a pathway to compensation for your injuries.
1. Seek immediate medical attention
Your health should be your number one priority. If you have injuries from a defective product, seek immediate medical attention. Make sure that you get a comprehensive examination and follow your healthcare provider’s instructions.
2. Preserve the product and evidence
If possible, keep the defective product and any packaging, instructions or receipts that came with it. These can serve as evidence if you decide to seek compensation for your injuries.
3. Document everything
Take notes of what happened before, during and after the incident. Be as detailed as possible, noting the date and time, location and any witnesses. If you can, take photographs or videos of the product, your injuries and the scene of the incident.
4. Report the incident
Contact the manufacturer or retailer of the product to inform them of what happened. It is also wise to report the incident to the appropriate government agency, such as the Consumer Product Safety Commission. This report can help warn others about the defective product and potentially prompt a recall.
5. Keep records of your expenses
Make sure to keep a detailed record of any expenses related to your injury. This includes medical bills, receipts for any repairs or replacements and records of any time off work due to your injury.
Being injured by a defective product can be a distressing experience, but following these steps can help protect your rights and may provide a pathway to compensation for your injuries.